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If you are experiencing a mental health emergency and want to speak with a crisis clinician, then please call University Counseling Services at (804) 828-6200 day or night. Students will no longer need to call VCU police for mental health emergencies.

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FAQ

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You have questions. We're here to help you find the answers. Here are some of the most frequently asked questions about health and well-being at VCU. Not seeing the answer to your question? Email thewell@vcu.edu. 

Where can I go to stay up-to-date on COVID-19 information and resources

VCU maintains a website that is constantly updated with new information and resources specific to our community. You can also visit the Virginia Department of Health or the CDC for updated information.

I don’t have health insurance coverage. What should I do?

Being able to receive services at University Student Health Services is not the same as having health insurance. You can learn more by visiting the University Student Health Services website for more information on what care is available through Student Health, how to obtain health insurance and why it is important for students to have insurance.

Where can I get free condoms?

Due to COVID-19, The Well’s Condom Concierge is currently unavailable. Check back throughout the semester for updates on when it will become available and how to access free sexual health products through The Well.

To access free condoms in your local areas, you can visit http://www.condomfinder.org/find.php. Contraceptive items such as condoms, lubricants, and Plan B (emergency contraception) can be purchased without a prescription at University Student Health Services pharmacy. Latex condoms cost $3 for 6, and non-latex condoms cost $7 for 6.

HELP- I am currently vaping and I am interested in quitting. What resources are there for me?

The Well offers FREE tobacco cessation services for students, including smoking, vaping or the use of any tobacco product. Schedule your one-on-one smoking cessation appointment today. 

What's the difference between the Well and Student Health?

University Student Health Services is a fully functioning health clinic, so you would visit them for any of your health needs such as immunizations, pharmacy, preventative care, nutrition consultations, sexual health and wellness, etc. The Well is a department dedicated to health education and promotion. The Well teaches Rams how to be their best, healthiest selves so they can thrive as a student. The Well provides judgment-free information, resources, and support on how to be and stay well while at VCU.

I am a student in recovery, what support is there for me?

Rams in Recovery is VCU’s Collegiate Recovery Community that ensures students don’t have to choose between their recovery and their academics. They have a multitude of resources for students in recovery such as various 12-step meetings, scholarships, events, and trips!

What types of counseling sessions are available at the University Counseling Center?

University Counseling Services offers three types of therapy including individual, group, and couples therapy. They have several types of group therapies such as the LGBTQIA+ Support Group, and COVID-19 support groups, including specific groups for students of color and health professional students. Visit University Counseling Services website for more information or call 804-828-6200 to get connected.

How many therapy sessions can I receive at the University Counseling Center (UCS)?

UCS provides comprehensive evaluation and consultation for students on best options for their mental health care. There are many options that vary based on each students’ situation. All enrolled students have the opportunity to meet with a clinician to assess the specific needs of the student and how to best meet those needs. UCS provides short-term mental health services to enrolled students. When a student’s needs require a different level of care, UCS works with students to connect them to community providers.

Does Recreational Sports offer personal training services?

Yes! Rec Sports has certified professional personal trainers to help you meet your fitness goals. Whether you want to build muscle, lose weight, recover from a previous injury, or just create a healthy workout habit, their trainers can help. They offer one-on-one, and Buddy Training Packages of 3, 6, 12, or 18-hour long sessions. Visit the personal training section of Rec Sports for more information on how to register for these services.

What kind of group exercise classes does Rec Sports have?

Rec Sports offers a variety of group exercise classes for all fitness levels which are FREE for all Rec Sports members! All instructors are certified and will motivate you to reach your fitness goals. Classes are held at both the Cary Street Gym and MCV Campus Recreation Center.

When am I able to start using the gym services?

We know that you are excited to continue (or start) your journey to health and well-being. If you will be in the Richmond area, you will be able to start using the gym on Monday, August 3, 2020.

I have recently been sexually assaulted. Is there support for me at VCU?

University Counseling Services has Advocacy Services for any student that has experienced sexual assault, intimate relationship violence, stalking, and harassment. The advocates treat students with dignity, respect, discretion, and provide access to resources and accompaniment to incident-related appointments. If you need help, contact an advocate at myoptions@vcu.edu.

Virginia Commonwealth University
Division of Student Affairs
Health Promotion and Well-Being Center

Monroe Park Campus (MPC)
The Well
815 S. Cathedral Place
Richmond, VA 23284
P (804) 828-9355
thewell@vcu.edu

Helpful Links

University Counseling Services
University Student Health Services
VCU LGBTQIA+ Resources
VCU Rams in Recovery
VCU Rec Sports
VCU VACU Financial Success Center

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thewell@vcu.edu
(804) 828-Well (9355)
(804) 828-7949
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  • Created by A. McIntosh
  • Updated 07/13/2020 Edit Page